Apple is making holiday shopping even more convenient with its recently updated Extended Returns Policy. This enhancement ensures that you can shop for your loved ones with confidence, knowing that any gifts that might not hit the mark can be easily returned in the New Year.
If you’re planning to purchase products from the Apple Store Online between November 3, 2023, and December 25, 2023, you’ll now have the flexibility to return them until January 8, 2024, granting you an ample two-month period for evaluation. This extended return window is perfect for those who want to take their time trying out Apple’s latest offerings.
However, it’s essential to be aware that while the return window has been extended, all other terms and conditions from the Apple Store Online Sales and Refunds Policy remain applicable to these purchases. For items bought after December 25, the standard Apple Returns Policy will be in effect. This new policy is designed to simplify the holiday shopping experience and ensure customer satisfaction.
Here’s a clearer breakdown of the new policy:
Extended Returns Period
Products purchased from the Apple Store Online between November 3, 2023, and December 25, 2023, are now eligible for returns until January 8, 2024. This extended return period offers customers a generous two-month window, making it ideal for those who wish to thoroughly evaluate Apple products.
Policy Continuity
It’s important to note that while the returns period is extended, all other terms and conditions from the Apple Store Online Sales and Refunds Policy still apply to these purchases. After December 25, Apple’s Standard Returns Policy will come into effect.
Standard Returns Policy: Under the Standard Returns Policy, customers can request a return within 15 days of receiving their item if they are not satisfied with their purchase. This policy applies to a wide range of eligible products, including iPhone, Mac, iPad, Apple Watch, and certain third-party items.
Exemptions
However, there are certain products exempt from returns, which include:
- Opened memory
- Opened software (with exceptions)
- Electronic Software Downloads
- Print Products
- Software Up-to-Date Program Products
- Apple Gift Cards
- Apple Gift Packaging
- Apple Developer products
Software Returns
For software returns, customers can initiate a return if they decline the licensing terms and the software remains uninstalled. Please note that if the software’s media packaging seal or sticker is broken, it becomes non-returnable.
This updated Extended Holiday Returns Policy aims to offer Apple customers a hassle-free and flexible shopping experience during the holiday season.
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